DUBAİ CRM MANAGER

CRM MANAGER (with focus on Marketing and Customer Loyalty) for a leading Fashion Retail (Value Chain Brands) Giant in DUBAI

• Establish the road map for the optimum fulfillment of the CRM software by collecting information regarding customer profiles • Optimize campaign expenditure without exceeding the budget, run targeted promotion campaigns. • Increase customer repeat rate based on outlined percentage while knowing the global repeat rate • Maintain promotion driven strategy through loyalty programs • Focus on social media organic growth - advertising, promotion strategies using various social media platforms, digital marketing • Utilize customer data strategically & providing insights and develop programs that will distinguish between highly loyal, potentially loyal & non-loyal customers • Gain an understanding of the target audience and profitable segments and participate in the development and optimization of the customer experience • Provide feedback on the implementation of marketing campaigns & customer satisfaction Candidates from premier institutes in India (IIT & IIM) ONLY need apply. Experience maximum up to 7 years in Customer Experience in Retail/FMCG/Telecom mandatory. Mail CV to skdash09@gmail.com
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